Thursday, September 11, 2008

Cab - Incident 1 (HWC 6485)

Today (September 12, 2008) I took a ride in the cab number HWC 6485. It is a Muslim cab driver. This will allow easy identification of the cab and the actual unethical driver. This is what happen from the first sight of the cab.

I open the door and request the cab if he wants to drive to Phileo Damansara from Masjid Jamek. I have this practiced out of courtesy considering sometimes they are rather choosy on their passengers and destination.

Then after the cab driver nod his head and say yes, I have myself seated neatly in the car and closed the door. The driver waited for a moment and started asking. This is the conversation between me and him...

Driver: "Do you want to go in or be dropped at the road side"
I said : "go in".
Driver: **Think for a while then said rudely "If you want to go in you have to pay additional RM2. I don't want to be fine RM2 for the 5 minutes incurred & it's puasa month... "
I said : "Okay go ahead"

Silent all the way with a reckless driver. In the end, the driver left me right inside Phileo. I gave him a rounded amount with additional tips. I also show him the way out and told him about the parking token. He was so SO lucky! Because I hold myself from barking back at him.

In this story I would like to highlight the below:-
1. Don’t wait until the passenger ride the cab only you voice your concern. It may lead the passenger into thinking the cab driver is trying to con them out of their money.
2. Don’t request for additional money from passenger unless given willingly by the passenger. It shows the passenger how unethical you are. This is because you did not follow the standard charges enforced by the government.
3. I know about the god damn 5 minutes. I won’t make you drive in a loss. I did not say anything about not paying you. So please do not be god damn rude to the passenger!
4. You are in the service industry. Never ever be rude or show face to your passenger. You should practice a level of professionalism. So be COURTEOUS!
5. Also, as a driver, please drive carefully. If you don't care about your own god damn life, think about mine! You want to die quickly go ahead no one is stopping you! Just don't do it when I am around. I have no interest of dying with you!
6. By the way, this is the puasa month. I think this is the month where you committed bad doings. Please stand a side and regret for you doings! Puasa month is not an excuse for you to request for additional money and do bad.

** So furious with the driver almost decided to write this in two language!
** If only you are there to hear how it was spoken in Malay! Mine was nicely written. His is spoken in Malay with a god damn rude tune!

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